This notice explains how we handle personal data relating to employers and their contacts when you request staff or make a business enquiry.
Who we are
Josake Care Recruitment Agency ("we", "us", "our") of 102–116 Windmill Road, Croydon, CR0 2XQ, United Kingdom is the data controller for the personal information described in this document. You can contact us at info@josakcareandrecruitment.co.uk or +44 7442 529153.
Information we collect
- Organisation name and type of care facility
- Contact person's name, email address and telephone number
- Details of your staffing requirements, such as roles, numbers, start dates and shift information
- Any additional information you provide in your enquiry
How we use it
- To respond to your enquiry and understand your staffing needs
- To identify and introduce suitable candidates
- To manage our business relationship and any agreed services
- To meet legal and accounting obligations
Lawful bases
We rely on your consent when you submit an enquiry, on steps taken before entering into a contract, on our legitimate interests in operating our recruitment business, and on legal obligations.
Sharing
Where relevant, we may share limited details about your vacancy (such as role, location and requirements) with candidates. We use trusted service providers for hosting and email. We do not sell your data.
Retention
We keep enquiry records for up to 24 months after our last contact, or longer where we have an ongoing business relationship or a legal obligation to do so.
How we keep your data secure
We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls that restrict submissions and CVs to authorised staff, and secure storage. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.
Your rights
Under UK GDPR and the Data Protection Act 2018 you have the right to:
- be informed about how your personal data is used
- access the personal data we hold about you
- ask us to correct inaccurate or incomplete data
- ask us to erase your data in certain circumstances
- ask us to restrict or object to processing
- data portability, where applicable
- withdraw consent at any time, where we rely on consent
Complaints
If you are unhappy with how we have handled your personal data, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or 0303 123 1113.